Thursday, November 19, 2009

What are research methods?

A few Research methods are:


1: Appreciative Inquiry


2: Case Study Design


3: Focus Groups


4: Interview Design


5: Listening


6: Questioning (face to face)


7: Questionnaires


8: Surveys





There are four levels of information that can be gathered from customers or clients during research methods, including getting their:


1. reactions and feelings (feelings are often poor indicators that your service made lasting impact)


2. learning (enhanced attitudes, perceptions or knowledge)


3. changes in skills (applied the learning to enhance behaviors)


4. effectiveness (improved performance because of enhanced behaviors)


Do study more in: http://www.managementhelp.org/research/r...


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